CC Associate W-Part-timeApply Now Job ID 1537628BR Date posted 02/07/2019 Location Wilkesboro, NC Location Name CSC-Wilkesboro Address 1605 Curtis Bridge Road Employment Type I Regular Employment Type II Part-Time Line of Business Corporate Department 0297 - Contact Ctr Wilkesboro Ops
The CC Base Agent-Part-time position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing, special order sales systems and reconciliation, troubleshooting to diagnose or solve product performance issues; scheduling service appointments; answering questions about warranty and Extended Protection Plan coverage: complaint resolution; working directly with Independent Service Providers to facilitate quick and complete repairs; and other repair related inquiries and services. The CC Base Agent positions provides support through phone and/or written interaction. This position is in a fast-paced call center environment and schedules include night and/or weekend work.
Note: The CC Associate-Part time positions will start in June 2019.
The ideal candidate will possess the following: a minimum of one (1) year previous customer service experience; strong communication (written, verbal and listening), decision-making, and problem-solving skill; a positive approach to customer service; excellent time management/organizational skills (ability to handle multiple tasks simultaneously); good computer and typing skills (25 words per minute). This incumbent must be a demonstrated self-starter and self-manager.
Required Minimum Qualification:
*High School diploma or equivalent
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2017 sales of $68.6 billion, Lowe’s and its related businesses operate or service more than 2,240 home improvement and hardware stores and employ over 310,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.
the education, certification, and work experience for an incumbent in the job. Select the level of the position, enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.
List the education, certification, work experience and skills required to minimally qualify an individual for the job.
With fiscal year 2013 sales of $53.4 billion, Lowe’s Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,825 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.
Lowe’s is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Apply Now Email Job
Nebraska is still recovering from historic flooding and costly damage, but Lowe's Heroes have stepped up to help and provided critical disaster relief supplies and resources for the community. Learn more about our efforts here: http://sm.lowes.com/sWFHk1
#DYK that Lowe's employs more than 18,000 military, veterans and #militaryspouses? You could be next! #HeroesWanted Apply for #SpringHiring roles here:
Looking for a seasonal job with flexible hours and a fun environment? We've got you covered. #SpringHiring Find your fit here:
Every spring we welcome new and old friends to join us for our favorite season! Find out more about #SringHiring opportunities here:
Join our team and help us bring spring to life. Apply for #SpringHiring opportunities here:sm.lowes.com/2ayomu pic.twitter.com/kD597xf1y9
Members of the military are a special breed. That's why we want them on our team this spring. To apply for #SpringHiring jobs, click here: http://sm.lowes.com/0ZR4Qx
Lowe's was delighted to invite some of our distinguished military customers to the Final Four as a way to further thank them for their service. Learn more about our honored guests here: http://sm.lowes.com/DFREf5
Another day and another way we honor #militaryveterans and #servicemembers. Lowe's was honored to host our military customers at this year's #FinalFour. Discover the surprises we had for them at the #MarchMadness event: sm.lowes.com/KpiP6S pic.twitter.com/7opaPgxTLm