Call Center RepresentativeApply Now Job ID 1351378BR Date posted 02/22/2018 Location Wilkesboro, NC Location Name CSC-Wilkesboro Address 1605 Curtis Bridge Road Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0297 - Contact Ctr Wilkesboro Ops
The CC Base Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing, special order sales systems and reconciliation, troubleshooting to diagnose or solve product performance issues; scheduling service appointments; answering questions about warranty and Extended Protection Plan coverage: complaint resolution; working directly with Independent Service Providers to facilitate quick and complete repairs; and other repair related inquiries and services. The CC Base Agent positions provides support through phone and/or written interaction. This position is in a fast-paced call center environment and schedules include night and/or weekend work.
The ideal candidate will possess the following: a minimum of one (1) year previous customer service experience; strong communication (written, verbal and listening), decision-making, and problem-solving skill; a positive approach to customer service; excellent time management/organizational skills (ability to handle multiple tasks simultaneously); good computer and typing skills (25 words per minute). This incumbent must be a demonstrated self-starter and self-manager.
Required Minimum Qualification:
*High School diploma or equivalent
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE®50 home improvement company serving more than 17 million customers a week inthe United States,CanadaandMexico. With fiscal year 2016 sales of$65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based inMooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visitLowes.com.
the education, certification, and work experience for an incumbent in the job. Select the level of the position, enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.
List the education, certification, work experience and skills required to minimally qualify an individual for the job.
With fiscal year 2013 sales of $53.4 billion, Lowe’s Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,825 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.
Lowe’s is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Apply Now Email Job
Can you recommend anyone for this #job in #Indianapolis, IN? bit.ly/2JlBpAK #Transportation #Hiring
At Lowe’s, we strongly believe that helping our customers love where they live starts with our employees loving where they work. Take a look at some of the things you may experience in the #LowesLife: sm.lowes.com/8ffweu pic.twitter.com/R7BoFxpn40
Nicole C., HR Manager at our West Lang, MI store, shares that earning her women in leadership pin was her #bestvestmoment. "This is when I fell in love with our company! If a company would make an investment to develop and encourage women to take leaders
At Lowe's, we celebrate our employees and push them to be the best they can be every single day. Looking to become part of our supportive team? Take a look at some of the things you may experience in the #LowesLife: http://sm.lowes.com/8zygwC
RT @LowesMedia: Thank you @2020WOB for recognizing @Lowes as a "W" company for championing gender diversity and having 20% or more of our b…
We're #hiring! Click to apply: Non-CDL DRIVER - bit.ly/2K9E41V #Transportation #SanAntonio, TX #Job #Jobs
We want to congratulate Cynthia on her promotion to Head Cashier! We are so excited to see you succeed and grow in your new role! #bestvestmoment pic.twitter.com/f1lSCEYSfW