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Job Descripton

QA Team Member - Nights

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Job ID 1672011BR Date posted 08/13/2019 Location Valdosta, Georgia Location Name Valdosta, GA RDC Address 1550 Commerce Drive Employment Type I Full time Employment Type II Regular Line of Business Supply Chain Department LWS_SCH_DC Quality Assurance

Purpose of Role
The purpose of this position is to resolve all inventory discrepancies and process inaccuracies. This effort contributes to successful inventory audits of the facility and achieving or exceeding performance targets. The QA Team Member performs routine cycle counts of the inventory to ensure the system quantity and physical quantity of product is correct. The team member is responsible for researching and reporting inventory differences over a certain threshold to corporate and/or to the QA Coach. The QA Team Member is also responsible for performing process audits of the entire facility. Results of these audits alert and indicate if Operations Team Members are performing tasks incorrectly.

Responsibilities
• Research inventory discrepancies and resolve (e.g., free astray product)
• Report and contact Corporate if inventory gain or loss is over a certain threshold (holding account)
• Resolve cancelled picks (product not picked for shipping that was allocated) in the system
• Audit processes across the facility to ensure correct process is being utilized by Operations Team Members; record inaccuracies and report to Operations Coach
• Perform scheduled cycle count of product in the facility; perform recount of product when inventory differences occur
• Audit receiving packets daily/weekly to ensure all information is correct and there are no discrepancies
• Place and release location holds in the system (places product on hold so it cannot be picked for shipping)
• Learn new skills to assist in other QA areas

Qualifications:
Demonstrated adherence to safety requirements
• High school diploma or GED equivalent • Basic computer skills; working knowledge of Microsoft Office
• Basic math and reading comprehension
• Approaches change optimistically; adjusts quickly and proficiently to changing work environments
• Analytical and troubleshooting skills to resolve complex problems; creative problem-solving
• Successfully manages multiple tasks simultaneously while still being detail-oriented
• Copes positively in high-stress work environment
• Ability to work independently as well as with a team
• Strong communication and people skills
• Effectively prioritizes work and possesses time management skills
• Highly motivated to Operation’s success; goal-oriented
• Post secondary education preferred
• Familiarity with distribution center operations
• Experience with software applications such as Excel, Access or Lowe’s DMS system

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.