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Job Description

Job Description

Full Time Customer Service Associate Front End

Job ID 1401525BR Date posted 05/16/2018 Location Stafford, VA Location Name Stafford, VA Address 1330 Stafford Market Place Employment Type I Regular Employment Type II Full-Time Line of Business Store Department 0701 - Customer Service Desk
Position Description

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.



Job Requirements

Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.



Minimum Qualifications

6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.



Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances), or related field.

6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

6 months retail experience.

6 months experience as a cashier.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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