Assistant Store Mgr ServiceApply Now Job ID 1383119BR Date posted 04/13/2018 Location Plymouth Meeting, PA Location Name Plymouth Meeting, PA Address 2002 Chemical Road Employment Type I Regular Employment Type II Full-Time Line of Business Store Department 0687 - ASM Service
The ASM Service is primarily responsible for managing all customer service activities on the sales floor that help enable the desired customer experience. This includes accountability for driving customer satisfaction results and reducing the number of customer complaints across the store by ensuring that superior customer service is delivered on a consistent basis. In addition, the ASM Service may be expected to provide full leadership over the store at any point in absence of the Store Manager.
The ASM Service is responsible for building and developing (includes recruiting, hiring, training, mentoring and coaching) a professional and talented team of Service Managers who support departments across the store, serving as initial contact with customers and facilitating movement of customers to sales associates, when appropriate. This team is committed to generating sales leads, improving sales floor coverage, and maximizing overall customer satisfaction with the Lowe s in-store experience.
Requires morning, afternoon, and evening availability any day of the week; physical ability to move large, bulky and/or heavy merchandise; physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Bachelor s degree and 1 year of experience leading service associates in a retail environment OR 3 years of experience leading service associates in a retail environment
1 year of experience working in a fast-paced, cross-functional work environment
Strong working knowledge of Microsoft Office Suite
5 years of experience leading service associates in a retail or consumer service industry
1 year of experience performing "manager on duty" responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
1 year of experience training and developing direct reports
Experience working in the home improvement retail sector
Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home d©cor, lighting, plumbing)
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.)
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Apply Now Email Job
#NailTheInterview Advice from Lowe's Recruiters! sm.lowes.com/FL2Z3r pic.twitter.com/DcUWmR9UGV
Want to work in #Columbus, OH? View our latest opening: bit.ly/2HfOX4k #Transportation #Job #Jobs #Hiring
Looking to make the next big move in your career? We are hiring for a Strategic Sourcing Senior Analyst to join our team! Learn more about this job and apply today! sm.lowes.com/i8jzUw pic.twitter.com/6sI3MW8hxB
Lowe’s is proud to employ over 14,000 military veterans and support military members and their families. We welcomed 20 military customers and their guests to enjoy March Madness games as a thank-you for their service. Learn more about our special day her
If you are a zealot for Customer Service and have a technical mind for writing code and workforce management reports, check out the Workforce Management Information Analyst role at Lowe's Western Contact Center in Albuquerque: goo.gl/xSVkc6 #WorkAtLowes #LowesCareers
At Lowe's, we are always looking for driven individuals who are looking to make the next big move in their career. We are hiring for a Strategic Sourcing Senior Analyst to join our team. Learn more about this job and apply today! http://sm.lowes.com/WY9ou
Join the Lowe's team! See our latest #job opening here: bit.ly/2HaPOmS #Transportation #SanAntonio, TX #Hiring
RT @LowesMedia: Volunteers from 14 @Lowes stores are partnering with @firstresponse today to help homeowners in Greensboro, NC that were im…