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Job Description

Job Description

DFC Planning Coach

Job ID 1382933BR Date posted 04/13/2018 Location Pleasant View, TN Location Name Nashville, TN DFC Address 2782 York Road Employment Type I Regular Employment Type II Full-Time Line of Business Distribution Department 0301 - DC Managers

Schedule flexibility to include evenings and/or weekend is required. Evening shift will be 4 p.m. - 2 a.m. Monday-Thursday. Weekend shift will be 6 a.m. - 6 p.m. Friday, Saturday, Sunday

The Planning Coach is responsible for ensuring product efficiently and effectively
moves through the facility. By monitoring priorities and alerting the
appropriate parties, the Planning Coach will ensure that performance goals,
such as demand turn, are achieved and exceeded. The Planning Coach will
play a key role in ensuring that shipments into and out of the DFC are managed
and processed correctly. This will include working with carriers and key
vendor partners. The individual must also resolve inventory discrepancies due
to product not allocating, so that product in demand can be shipped on
time. The Planning Coach will use various resources such as video
monitoring, on demand reporting, and verbal communication with different teams
within the operation. The Planning Coach will be responsible for active
multi-tasking daily to meet the demands of the day. The Planning Coach
will be accountable for maintaining communication out of Mission Control to
help aid the smooth and effective flow of freight within the operation.

Functions and Responsibilities:

priority demand and in stock inventories of product to schedule Inbound trailer
unloading in the necessary order.

Inbound trailers on hold in the yard (not to be received into inventory) if
overstocked with product.

freight flow rates in operation and communicate findings with various teams
including maintenance, 3
rd party vendors, senior management and

hourly/daily rates of production and communicate necessary information to
operational partners to drive process improvement.

and communicate all automation downtime or periods of lessened throughput with
key partners and serve as main point of contact for all parties involved in
escalations and problem resolution.

as main point of contact between operations and maintenance with downtime and
building calls.Use that data to report
out daily throughput results to key partners.

daily order processing results and work with operations to resolve any aging
orders quickly to achieve fulfillment.

·Monitor yard organization and management of both loaded and
empty trailers. Ensure that the yard audits are completed timely.

·Communicate with parcel carriers on pick up time consistency
and accuracy

flexible and be able to easily adjust to changing responsibilities of role
based on the ever constant evolution of the DFC business.

cut times and other delivery information to operations

Duties and Responsibilities:

building calls from operations and maintenance while balancing multiple
requests at the same time.

·Be point of contact of communication with RDC network
including information regarding delivery arrival time changes/multiple loads in
one day

·Manage receiving processes as well as BOL accuracy for
shipments. Work with appropriate partners to ensure problems are resolved

receiving and live load schedules created by receiving office team members.

timely communication of status of building to senior leadership.

a subject matter expert in automation rates, and processes to support

WAMAS system to research aging or hung orders to find resolution to not impact
internal cycle time.

for managing and responding promptly to visitor center mailbox

an active problem solver who is able to work with all members of operation.

and sustain professional relationships with 3
rd party vendors.

Required Qualifications:

record for complying with safety requirements, and ability to build a culture
of safety among subordinates and peers

leadership and supervisory experience; successfully manages multiple tasks

team-building skills

to build rapport and trust with others

and willingness to mentor and coach others

to resolve interpersonal conflicts among team members

computer skills; working knowledge of Microsoft Office

and troubleshooting skills to resolve complex problems; creative

high value on customer (store) service and responds quickly to all needs

positively in high-stress work environment

assertiveness when communicating unpopular requests (e.g., request Operations
to unload trailer by end of shift)

communication and people skills

to work independently as well as with a team

change optimistically; adapts quickly and maintains proficiency in changing
work environments

prioritizes work and possesses time management skills

motivated to the team’s and facility’s success

processes to ensure quality and accuracy; takes responsibility for quality

school diploma or GED equivalent with 2-4 years related experience


degree (Business, Transportation, Supply Chain Management, Industrial
Engineering, Communication or related degree) or equivalent work experience

with distribution center operations

with software applications such as Excel, Access and warehouse management

Leadership II

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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