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Job Description

Job Description

Market Product Service Manager

Job ID 1204198BR Date posted 05/18/2017 Location New Orleans, LA Location Name Central New Orleans, LA Address 2501 Elysian Fields Avenue Employment Type I Regular Employment Type II Full-Time Line of Business Store Department 0876 - Market 876
Position Description

The principle purpose of the MPSM is to deliver consistent customer experiences throughout their market by managing Product Service teams. An individual in this role is responsible for directing the execution strategy of all product service and product facing project activity in their assigned market, as well as managing associated Product Service budgets across the portfolio of Lowe's stores.



The MPSM is also responsible for building, fostering, and developing Product Service teams in the market. This includes identifying strengths and weaknesses and providing guidance, mentoring, and coaching to individual Product Service Supervisors. The MPSM is also responsible for monitoring project and service performance in partnership with the Market Director, and ensuring Product Service teams have all necessary resources to perform efficiently and effectively. This position will travel daily between stores throughout their market to provide overall leadership around the execution of product service projects, resets and service. The MPSM will be accountable for evaluating the consistency of merchandising standards and execution of product service projects and service tasks.



Responsibilities

High school diploma or equivalent. 3 years customer service or retail experience in a fast-paced retail environment OR 2 years Lowe's store experience. Ability to read, write, and perform basic arithmetic (addition, subtraction). 2 years of experience supervisory experience including coaching/training team. Must be a licensed driver with reliable transportation and ability to pass MVR screen. Ability to travel between stores within market and work overnight and weekends as required. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.



Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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