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Job Description

Job Description

Store Operations Sr Analyst

Job ID 1474550BR Date posted 10/11/2018 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0542 - Store Operations Support
The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

Responsibilities:
• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
• Leverages customer facing technology to improve productivity and efficiency.
• Executes the process of documenting policies, procedures, and processes for new store initiatives.

Required Qualifications:
• Bachelor's Degree in Business, Management, Operations, or related field
• 2+ years related Industry Experience (Installation, Repair or US Home Improvement)
• 2 years experience in data analytics, performance reporting
• Advanced skill level in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts
• Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics
• Demonstrated project management experience, such as Gantt Chart design and development

Preferred Qualifications:
• Advanced skill level in Microsoft SharePoint, such as ability to create list and custom workflows

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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