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Job Description

Job Description

MST Business Relations Analyst (Communications)

Job ID 1626296BR Date posted 07/10/2019 Location Mooresville, North Carolina Location Name Mooresville, NC (SSC) Address 1000 Lowes Boulevard Employment Type I Full time Employment Type II Regular Line of Business Corporate Department LWS_USA_Deployment Operations
Purpose of Role:

The purpose of this role is to facilitate relationships between MST organization and key partners (store operations, suppliers, merchandising, project planning, space planning, collateral etc) - by ensuring consistent messaging across all channels. This includes responsibility for delivering formal communications to over 17K MST associates, store employees, stakeholders, and executive leadership through written, presented televised, and online messaging solutions.

Responsibility Statements:
  • Responsible for consulting and collaborating, strategically and tactically, with business partners across the enterprise in order to develop intentional, audience-driven communications for the MST organization
  • Build and provide presentations and materials to educate merchants, suppliers, and key partners on the benefits of the MST organization.
  • Serve as communications lead for the MST organization
  • Deliver simple, effective and highly informative messages through the most impactful communication vehicles
  • Maintain master MST communications, travel, and event calendar
  • Assist in planning and managing critical meetings and in field events with MST like store walks, town halls, and vendor meetings - Includes collaborating with cross functional partners on agenda and presentation materials
  • Design and maintain tools and techniques to create and continually improve an effective feedback loop for all key partners for MST Team including but not limited to field team, store ops team, merchandising, and suppliers.
  • Ensure message is communicated across SSC and to key MST partners to ensure needs of MST team are met quickly and efficiently.

Required Education/Experience:
  • Bachelors degree in communication, public relations, business, marketing or related field and 2+ years’ experience in communications OR 4+ years’ experience in communications
  • Excellent communication skills, able to write in multiple voices and styles
  • Creative skills related to basic collateral design
  • Experience in demonstrating proficiency with Microsoft Suite and Outlook

Preferred Education/Experience:
  • Experience in retail merchandising
  • Experience in corporate communication


About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2018 sales of $71.3 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and all communities it serves through programs focused on safe, affordable housing and careers in the skilled trades. For more information, visit Lowes.com #LI-81GLAW

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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