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Job Description

Job Description

Manager Enterprise Program Delivery / Methodology & Operations

Job ID 1321995BR Date posted 01/04/2018 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0807 - Methodology/Operations
Are you a Pioneering Spirit? Lowe's is looking for Visionaries, Risktakers, Adventurers. Lowe’s is looking for someone that is driven by potential—A trailblazer of innovation. We are a multibillion dollar company with 5 million MyLowes users and millions of daily site visits. We’re looking for someone that dares to take risks and is excited about the opportunity to work on problems that have never been attempted. So if you’re an innovator, the kind of person who thinks outside the box and is always excited about your next challenge, you might just be the Pioneering Spirit we’re looking for.


The primary purpose of this role is to develop and/or manage the execution of Lowe's Enterprise Program Delivery (EPD) process frameworks in order to provide a clear and objective view of the overall health of the EPD portfolio and to enable the success delivery of enterprise programs and projects. This role manages a team responsible for defining, executing, and deploying program delivery methodologies and standards. This role collaborates directly with the strategy & capability architecture team, EPD directors, COE and Shared Services leaders, and PM Community of Practice to develop processes to support the successful delivery of the strategic investments of the enterprise. This role also manages a team of project coordinators that are directly involved in the delivery of the companies strategies programs and projects.


  • Manages the development and maturity of enterprise program and project delivery standards
  • Conducts proactive analysis and review of reports on program progress, quality, and risks to generate recommended solutions to identified risks and execution issues to ensure operational excellence and portfolio health
  • Makes recommendations to program leadership and executives to stop or change programs and projects based on program heath assessments
  • Defines and manages the execution of an EPD resource capacity planning and demand management/intake by working closely with leadership across business functions, IT and other shared services and centers of execellenc to determine program and/or project start dates based on risk, dependencies, resource and financial constraints
  • Ensures that all demand of EPD is captured, cataloged, prioritized and managed through a standard approval and execution process to monitor the enterprise program and project resource needs
  • Provides overall guidance and oversight on monitoring the enterprise resource needs to ensure strategic outcomes are being met
  • Defines the standard for reporting real-time performance of programs to help the executive team make tradeoff and prioritization decisions around the strategic investment roadmap
  • Establishes the communication cadence and delivery method of training to educate on organizational standards, policies, and procedures to governance teams within EPD functions and other relevant business areas
  • Defines the EPD delivery methodology and aligns that with governance processes such as program delivery governance, stage gates, program reviews, triage assessments, and reporting on enterprise program portfolio health
  • Identifies risk trends across the enterprise program portfolio and recommends actions to mitigate risks
    Leads and mentors project coordinators


Bachelor's Degree in Business Administration, Computer Science, MIS or related field

5+ Experience in program/project management; Additional equivalent work experience may be substituted for the degree requirement
3+ Experience with delivery, development, and operational processes and methodologies including portfolio planning, program management, project management, and various Software Delivery Lifecycle approaches
3+ Experience managing direct reports, leading cross-functional teams, and working closely with top executives


Masters Degree

Project Management Institute (PMI) or other project/program management certification

2+ Experience in project initiation and planning for large or complex projects with global workforce (e.g. multi-year, multi-consumer, etc)
2+ Experience managing operational or project financial budgets

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving more than 17 million customers a week in the United States , Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based in Mooresville, N.C. , Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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