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Job Description

Job Description

IT Infrastructure Engineer I - NOC

Job ID 1259475BR Date posted 09/06/2017 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0233 - IT Operations Command Center
Are you a Pioneering Spirit? Lowe's is looking for Visionaries, Risktakers, Adventurers. Lowe’s is looking for someone that is driven by potential — A trailblazer of innovation. We are a multibillion dollar company with 5 million MyLowes users and millions of daily site visits. We ’ re looking for someone that dares to take risks and is excited about the opportunity to work on problems that have never been attempted. So if you ’ re an innovator, the kind of person who thinks outside the box and is always excited about your next challenge, you might just be the Pioneering Spirit we ’ re looking for.

**** This is a day shift position with the following work hours: 9:00 AM - 9:00 PM. ****

PURPOSE OF ROLE:

The primary purpose of this role is to translate business requirements and functional specifications into technical requirements that support integrated and sustainable designs for designated infrastructure systems. This includes responsibility for assisting in the implementation and maintenance of assigned enterprise infrastructure systems and also developing or modifying infrastructure solutions within designated computing environments and supporting systems integration testing (SIT), component integration testing (CIT), and user acceptance testing (UAT).


RESPONSIBILITY STATEMENTS

• Translates business requirements and functional specifications into technical requirements that support integrated and sustainable designs for designated infrastructure systems with guidance from senior colleagues as appropriate by collaborating with Business Analysts to understand business needs and functional specifications

• Provides recommendations and input on options, risks, costs, and benefits for infrastructure systems designs

• Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs

• Writes and reviews clear technical specifications and documentation

• Develops or modifies infrastructure solutions within designated computing environments by identifying technical solutions to business problems

• Develops and validates system design prototypes

• Builds hardware and software configurations and prepares system components for installation to the infrastructure

• Develops, validates, and executes hardware and infrastructure software tests to identify system errors and ensure solutions meet functional specifications, working with IT teams to revise infrastructure systems based on test results as appropriate

• Supports systems integration testing (SIT), component integration testing (CIT), and user acceptance testing (UAT) by providing insight to testing teams in order to ensure the appropriate depth of test coverage

• Provides support for functionality tests as needed, working with IT teams to revise key system components based on test results as appropriate

• Facilitates the implementation and maintenance of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services

• Provides post-implementation support to make system enhancements


QUALIFICATIONS

REQUIRED EDUCATION/EXPERIENCE


Bachelor's Degree in Computer Science, CIS, or related field

2+ years in e xperience in an IT support environment with technical experience in distributed technologies and systems development. Additional equivalent work experience may be substituted for the degree requirement.


PREFER RED EDUCATION/EXPERIENCE

Master's Degree in Computer Science, CIS, or related field

2+ years in e xperience leading technical or project teams with or without direct reports

1+ year in w ork experience in an IT role requiring interaction with senior management (i.e., Director level or higher)

2+ years in e xperience working in a large matrixed organization

2+ years in e xperience working with third party IT vendors and/or systems solution providers

2+ years in IT experience in the retail industry

2+ years in e xperience writing technical documentation in an infrastructure development environment


Additional Preferred Qualifications

• 1+ years of experience working with network diagnostic and management tools.

• 1+ years experience in the configuration and management network routers and switches.

• 1+ years experience in firewall and/or security platform design and implementation.

• 1+ years experience working with load balancing technologies.

• 1+ years experience in the design and implementation of IP services, DNS, and/or DHCP solutions.

• 1+ years experience in the design and implementation of VOIP, call center technologies, and or PBX solutions.


About Lowe's

Lowe ’ s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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