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Job Description

Job Description

IT Info Mgmt Analyst

Job ID 1236796BR Date posted 08/01/2017 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0731 - IT MDM & MCTC
Are you a Pioneering Spirit? Lowe's is looking for Visionaries, Risktakers, Adventurers. Lowe’s is looking for someone that is driven by potential — A trailblazer of innovation. We are a multibillion dollar company with 5 million MyLowes users and millions of daily site visits. We ’ re looking for someone that dares to take risks and is excited about the opportunity to work on problems that have never been attempted. So if you ’ re an innovator, the kind of person who thinks outside the box and is always excited about your next challenge, you might just be the Pioneering Spirit we ’ re looking for.


The primary purpose of this role is to support key projects associated with providing timely, useable and compliant information in order to enable Omni-channel selling and seamless customer experiences. This includes responsibility for leveraging industry technology to understand and support customer needs and business goals, as they relate to Information Management. This role maintains quality content and integrates information from vendors to produce data that meets business and customer needs.


Establishing Product Taxonomy / Hierarchy

• Manages projects regarding updating PSSAs and taxonomies for product data in collaboration with, Merchandising, store systems, etc.

• Manages the Product Specific Selling Attributes (PSSA) templates and controlled vocabulary

• Researches, designs, implements, and monitors the dynamic taxonomy / ontology architecture for all product hierarchies

• Provides daily project management and monitoring for all controlled product vocabulary.

• Researches and designs product level data schemas (leveraging benchmarking, technology requirements, metadata standards, etc.) and product taxonomies

• Facilitates product specific selling attribute development meetings and collaborative reviews between merchandising,, vendors, services, etc.

• Serves as the primary quality control analyst for all product-level marketing data schemas (PSSAs)

• Ensures the product specific attributes and controlled vocabulary align to product domain and enterprise Standards

• Utilizes the product information management tool to update to revise the product taxonomy, attributes and values

• Assists in designing and driving continuous improvement processes in product hierarchy management.


• Collaborates with key stakeholders to help define the data and content to collect regarding product data

• Gathers input from Lowe’s Business Users to develop best in class models, needs and uses across the company

• Provides input regarding standards or processes involving product attribute hierarchy to the Strategy, Standards, and Solutions team

• Contributes to enterprise metadata, governance programs and data standards by collaborating with MDCM Leadership, Taxonomy Community of Practice, and other stakeholders.

• Works cross-functionally to manage and organize work processes and ensure most efficient work flow

• Supports a collaborative environment by working in a team of peers to solve problems and shares information with peers, manager, and customers as appropriate

Business Influence

• Meets or exceeds customers’ expectations, looks for ways to improve their experience, while creating a seamless experience by understanding how the Analyst, Product Taxonomy and Hierarchy role, team goals, and daily activities fit into the company vision

• Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines

• Functions as the Master Data business solution SME on product taxonomy and raise any business issues, risks or concerns where appropriate

• Identifies and develops creative solutions and workarounds where applicable in terms of the business solution decisions

• Collaborates with key stakeholders (e.g.,, Taxonomy, Services) on key requirements and oversee key projects associated with complex data requirements.

• Keeps pace with change and maintains a competitive advantage within the marketplace by seeking out and learning about changes in the field of product taxonomy and hierarchy management

• Organizes resources to complete multiple business objectives focused on the organization’s strategy


• N egotiates effectively for the organization with internal and external stakeholders and builds relationships with key individuals necessary for collaboration

• Develops and presents communications, frequently to management, communicating the desired message, at the appropriate level, for the right recipient

• Stays current with industry trends related to product data attribute management

• Solves tactical problems using problem solving tools and techniques to generate fact-based solutions



Bachelor's Degree in Business Administration or related field

2+ years of experience managing data content, business processes or managing vendor relationships

1+ years of experience in Retail or Merchandising

5+ years of experience managing data content, business processes or managing vendor relationships in retail, merchandising, or cross-functional corporate environment

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving more than 17 million customers a week in the United States , Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based in Mooresville, N.C. , Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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