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Job Description

Job Description

IT Business Analyst

Job ID 1361641BR Date posted 03/07/2018 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0057 - IT Merchandising

The primary purpose of this role is to identify business needs, assess the impact of system or process changes, elicit and document requirements, and provide insight to ensure requirements are translated into workable business solutions. This includes responsibility for conducting user-acceptance testing and providing post implementation support to business stakeholders and end-users to ensure solutions meet the prescribed business requirements.


• Develops moderately complex requirements for process or system solutions within assigned business domain by working closely with stakeholders and appropriate IT teams (e.g., Solutions Delivery, Infrastructure, Enterprise Architecture)

• Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (e.g., SMART)

• Documents requirements throughout each stage of the project or initiative to ensure traceability and comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions

• Supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations for assigned domain

• Identifies value gaps and opportunities for process enhancements or efficiencies

• Defines the impact of requirements on upstream and downstream solution components

• Provides recommendations to management on how to integrate requirements with current systems and business processes

• Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions

• Recommends the need for additional data and/or services to address key business issues

• Supports solution integration and acceptance testing and provides post implementation support to business domain stakeholders and end-users by defining user acceptance criteria

• Performs functionality tests to identify solution defects or shortcomings

• Serves as a liaison between business stakeholders and service providers (e.g., IT, third-party vendors) to manage requests for additional scope or process changes


Required Qualifications

Bachelor's Degree in Business Administration, Computer Science, CIS or related field
4 years of e xperience in business analysis or a related field
6 years of c omparable experience without a degree

Preferred Qualifications

Master's Degree in Business Administration, Computer Science, CIS or related field
2 years of work experience in a business role requiring interaction with senior leadership
4 years of experience in business case development and analysis
Certification of Competency in Business Analysis (CCBA)

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving more than 17 million customers a week in the United States , Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based in Mooresville, N.C. , Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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Posted: 03/19/2018

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