The National Installation Merchant is responsible for all aspects of daily business within their assigned labor categories. This position has direct responsibility for achieving the sales, margin, expense and customer quality goals for all Lowe's installation categories. This role will have buying responsibility for their assigned labor categories. The National Installation Merchant will innovatively solve for customer needs and quality of service, partner to grow the product merchant's market share, capitalize on business, labor and product promotional opportunities, improve on customer satisfaction and labor productivity. The National Installation Merchant will manage their assigned labor categories within the direction and objectives set forth by the Senior Installation Merchant. Additionally, the position is accountable to ensure competitive pricing, sufficient labor capacity to support sales demand, sufficient demand to achieve sales targets and that programs are aligned to support the Strategic Goals of the product Merchant. This includes all market channels such as in store, online, in the home, contact centers and through third parties. The National Installation Merchant may have a team of direct reports ranging from 1 to 3 associates with responsibility for making hiring decisions including hiring and terminations, performance management and coaching.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.