Skip Navigation

Job Description

Job Description

Business Process Architect

Job ID 1341640BR Date posted 02/22/2018 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0395 - Continuous Improvement & Proce

Purpose of Role:
The purpose of this role is to identify and deliver process improvement solutions across complex, technical, and cross-functional processes. This is achieved by leveraging appropriate tools and experience to develop sustained improvements which enable management to realize business goals and yield increased financial return. The role specializes in capitalizing on globalization efficiencies and serves as a process catalyst across off-shore assets, 3rd party integrators, business acquisitions and overall standardization across various business channels. As with globalization, the Process Architect must proactively connect to emerging global technologies and capabilities and lead conversations of change and integration. This position includes responsibility for identifying problem statements, customer expectations and executing disciplined and measurable projects.This role must enable an environment which recognizes synergistic opportunities within a decentralized organization and works with business unit leadership to drive the enterprise forward in an efficient, matrixed and enterprise focused manner.

Responsibility Statements:
• Manages large-scale, cross-functional, complex process improvement projects while, often concurrently, scoping other projects in the pipeline
• Analyzes and develops solutions that facilitate continuous productivity, capacity, and quality improvement across all dimensions
• Conducts proactive and consistent research to identify process improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes
• Looks broadly across the organization to understand where opportunities are best fit and translates findings to project cost and customer impact
• Oversees and reviews the deliverables of lower level managers and designers to ensure accurate and consistent analysis and reporting
• Assess and decides which methodology to apply and the tools and techniques to utilize to effectively lead each process improvement project
• Leads charter development, stakeholder analysis, process design, improvement solutions, testing, and implementation plans through successful application of methodologies for each the project
• Designs and collaborates (with Finance) to track metrics and key performance indicators for each process improvement project
• Develops and coaches internal project team members to understand methodologies, project requirements, timeline, etc. through clear and consistent communication
• Manages relationships with executive business partners and sponsors to help them understand business cases and to foster a culture of continuous improvement across the enterprise

Required Education/Experience:
• Bachelor's Degree in Management, Business Administration, Operations or related field plus 7-10 years of experience in process management, business process improvement, business process management, or value stream mapping
• Experience in business process methodology, governance, frameworks, or project management
• Experience in designing high performing business processes that are cross-functional and support enterprise-wide capabilities
• Effective personal and interpersonal skills, including the ability to influence others, drive new capabilities, and bring new ways of thinking into the organization
• Effective listening and communication skills across executive, mid-level management, and business area teams
• Lean Six Sigma Green Belt trained or certified

Preferred Education/Experience:
• Master's Degree or MBA
• Lean Six Sigma Black Belt trained or certified, Master Black Belt, or accredited certification equivalent
• Experience in retail or supply chain operations

About Lowe's:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,370 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Email Job

Talent Community

Please sign up here to join our Talent Community

Stay Connected

Read More | Get Social