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Job Description

Job Description

Atlas Development Product Manager

Job ID 1225611BR Date posted 07/03/2017 Location Mooresville, NC Location Name CSC-Mooresville Address 1000 Lowes Boulevard Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0516 - Atlas

This position is an integral part of the Atlas development program, serving as one of a team of functional business leads.This position is focused on eCommerce development, helping to build the website components of the Atlas solution.Program Atlas will design, build and implement an end-to-end IT system and supporting business processes, including applications supporting all major business functional areas, to support Lowe’s International business units.Program Atlas will be built on the Microsoft Dynamics 365 platform and also incorporate multiple 3rd party applications (including Sitecore for the website front end) where required.The system will be deployed first to Lowe’s Canada big box stores.This program will replace virtually all current systems and processes utilized by Lowe’s Canada (including RONA) and Lowe’s Mexico.

The successful candidate will report to the Atlas Development Product Director focused on eCommerce and should be highly knowledgeable of the eCommerce functional area, with a minimum of 3-5 years of eCommerce/website experience.


Lead and conduct the following activities for their assigned functional area through 3 primary program phases:(A) business requirements, (B) agile-based solution development build, and (C) deployment.Letters below indicate approximate matching of activities to phases.

Act as a Dynamics 365 and Sitecore Advocate (A, B, C) – Develop a detailed understanding of how AX and Sitecore-based solution operates in their functional area;Explain functionality and benefits to SMEs and other participants in program

Drive Development of Business Requirements (A) – Lead requirements gathering for functional area.Ensure all business requirements are identified and addressed.Ensure focus on outcomes, not process steps.Differentiate between must-have requirements and nice-to-have requests.Accountable for key functional area decisions.Obtain higher level approval where necessary.

Identify and Engage Functional Subject Matter Experts (SMEs) (A, B) – Identify SMEs (within Lowe’s US and Canada) required for requirements gathering and solution development and facilitate their participation in required activities

Participate in Solution Development (B) – Work with System Integrator (SI) and technology resources to configure Microsoft Dynamics 365 to meet business needs.Identify issues and concerns, and identify solutions to address.Develop rationale and business case for all customization and 3rd party application requests according to established governance process.

Identify Solutions to Fill Capability Gaps (A, B) – Identify gaps in Dynamics 365 offering, identify potential 3rd party solutions to fill gaps, lead assessment of options and select preferred solution.Obtain higher level approval where necessary.

Conduct User Acceptance Testing (B) – Participate in testing of all applications in assigned functional area and others requiring cross functional involvement.Develop use cases and test scripts

Adapt Business Processes (B) – Lead adaption of Dynamics AX processes to Lowe’s environment; Develop plans to implement new processes, replacing most existing processes which interface with IT applications.Work with process architects to document all processes

Support Training Development (B) – Work with Training team to develop training for business processes and new IT applications for assigned functional area

Lead Business Process and IT Application Roll-out (C) – Work with SI, technical resources, process architects and Training to roll out business processes and new IT applications to users in assigned functional area.Participate in user training

Status Reporting (A, B, C) – Provide input to weekly status reports.Communicate decisions and issues to program leadership

 Business Lead Attributes and Capabilities

Highly knowledgeable in their Lowe’s functional area

Strong analytical and problem solving skills; Able to break down complex issues and develop solutions

Singular focus on results; can clearly define required activities to achieve required result and keep team focused on these activities

High capacity for change; Ready, willing and able to lead change efforts

Open to new ideas; not tied to how things are currently done

Able to develop strong relationships across the business

Respected and trusted by business leaders within their functional area

Strong influencing and inter-personal skills required to navigate different points of view with user groups and ensure program operates within established guiding principles

High energy level and strong work ethic

Ability to work closely and communicate well with IT professionals

Ability to travel to Canada on a regular basis when needed

This role will be involved in a wide variety of aspects of the development of the Atlas-based eCommerce applications to support and other international eCommerce-enabled websites, with particular focus on the Dynamics 365 back-end.This role will work closely with Eclipse, our Dynamics 365 system integrator.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,370 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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