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Job Description

Job Description

Operations Manager Night

Job ID 1277213BR Date posted 10/11/2017 Location Lebanon, OR Location Name Lebanon, OR RDC Address 1001 Reeves Parkway Employment Type I Regular Employment Type II Full-Time Line of Business Distribution Department 0301 - DC Managers

Lowe’s Regional Distribution Center Operations Manager (OM) -Night Shift

Job Summary: The Operations Manager (OM) oversees all of Operations, which involve product flow through the building. The OM supervises a high performing team of Coaches that is responsible for monitoring the movement of inventory as it safely, efficiently and effectively moves through the facility undamaged. The position analyzes the forecasted production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. With the Coaching staff, the OM works to achieve or exceed key performance indicator targets despite these fluctuating demands. The Operations Manager resolves issues and is responsible for communicating business objectives and daily workload plans.

Work Schedule: Required to work a corporate schedule but may be changed by facility management based on the needs of the facility.Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the facility.

Essential Functions and Responsibilities:

• Identify any safety issues on the floor and notify the appropriate party for resolution

• Build a culture of safety in the work environment; complete safety observations

• Determine the workload (production volume) for the day sent by Corporate; monitor inventory movements in the facility frequently throughout the day

• Evaluate staffing needs to meet daily demand; determine and request voluntary leave from Team Members for the day (if needed)

• Interview and assist HR in the hiring of personnel (Operation Coaches, seasonal and full time Team Members)

• Mentor and monitor Operations Coach’s performance; ensure Team Members are executing assigned tasks accurately and as scheduled

• Set Operations Coaches up for success; achieve or exceed key performance indicators, safety, and performance and budget targets

• Communicate effectively with Operations Coaches regarding business objectives, safety issues, current issues, upcoming events and demand for the day

• Report to upper management and corporate key performance and financial figures

• Identify and assist in implementing process improvements or new processes launched from Corporate (customer focused distribution)

Additional Duties and Responsibilities:

• Conduct physical inspections to locate missing cartons; report

• Mentor Operations Coaches for upward promotion

• Expedite receiving, picking and shipping of priority product (e.g. Special Order Express (S.O.E.) or Special Order Sales (S.O.S.))

• Respond to incidents or injuries with first aid (as trained)

• Ensure Team Members are cross-trained in multiple positions for rotating into those positions when the need arises


Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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Posted: 10/16/2017

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