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Job Description

Sr. Director, Product Management - Mobile App

Job ID 1482240BR Date posted 10/29/2018 Location Kirkland, WA Location Name CSC-Kirkland Address 11410 Northeast 122nd Way #200 Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0280 - Product Management - eCommerce
Lowe’s is committed to creating a seamless omnichannel experience and leveraging the latest technology to delight the customer throughout the experience. We want to serve the customer where and how they want to be served. This role is focused on driving engagement and loyalty through offering a personalized, customer-centric Lowe’s mobile app for iOS and Android that supports the seamless omnichannel experience. We are looking for a big thinker who can bring together customer needs, business goals, and the latest technology into a cohesive vision and deliver upon it. The Sr. Director, Product Management for Mobile App leads the overall vision, strategy, roadmap and prioritization for mobile app-specific features and functionality while also partnering with other product teams to adapt core ecommerce features. This role combines business strategy, data/analytics, user experience, customer feedback and technology to develop seamless customer experiences, whether it is to ultimately buy online or purchase in store. This role manages a team.

• Serves as the voice of the customer, understanding the customer's needs and communicate those to the team
• Owns the roadmap for their product(s)
• Continuously reviews, refines and drives prioritization of the product roadmap, clearly articulating the vision and strategy to the product teams
• Defines the Epics that drive the detailed requirements for an assigned product
• Develops and defends the business case for a new product feature or set of features, works with finance to create detailed financial models and uses business/financial acumen to modify as necessary; accountable for successful P&L of business case
• Runs Weekly Business Reviews for their product(s) and monitors product KPIs to ensure success metrics are being met, prioritizes options for improvement or enhancement
• Tracks product team’s velocity and optimizes delivery to ensure the most valuable work is always delivered first
• Works with cross-functional Sr. Manager, Product Management to drive work across other product teams and helps move and prioritize work into other product backlogs
• Builds and manages a Product Management team, helping to support their growth and removing obstacles as necessary
• Develops and presents communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient
• Keeps pace with change and maintains a competitive advantage within the marketplace by seeking out and learning about changes in the field
• Serve as an internal resource on digital experience, product management, emerging technology, and digital in the ecosystem of omni-channel retailing

Bachelor's Degree in Business, Marketing, Engineering, Communications or related field AND 7+ years experience in digital/ecommerce product and/or experience management
OR 10+ years experience in product and/or experience management
5+ years strategy and/or digital product delivery experience in executing world-class digital products and/or experiences
4+ years experience in translating business strategy into specific product features
4+ years experience working with technology and user experience teams to define, scope and prioritize product requirements
3+ years demonstrated delivery of business results
3+ years experience in an agile software environment
Demonstrated experience working cross-functionally in a large organization
Demonstrated experience working closely with senior leadership
Demonstrated ability to translate data into quantifiable actions/deliverables

Years product management experience with mobile applications
Master's Degree Business Administration or similar advanced degree
2+ years leading the digital product roadmap
Prior leadership with a top 25 omni-channel retailer
Experience in running a P&L
Strong financial acumen
CSPO Certification

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2017 sales of $68.6 billion, Lowe's and its related businesses operate or service more than 2,390 home improvement and hardware stores and employ over 310,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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