Call Center Service CoordinatorApply Now Job ID 1307829BR Date posted 12/05/2017 Location Indianapolis, IN Location Name Lowes CSC Indianapolis Address 6620 Network Way Employment Type I Regular Employment Type II Full-Time Line of Business Corporate Department 0754 - Inst Sale Prod Office-Midwest
To accomplish this, the
Essential & Core Responsibilities:
- End to end job/project work flow communication and management(Customers, Installers, Stores, and Vendors).
- Conducts initial contact with Customer and Service Providers to providecorrect direct and backup contact information, job/project expectations andverify job/project scope to ensure successful service delivery.
- Obtain installation schedules from Service Providers and confirm timeswith Customer for proactive communication.
- Arranges Delivery of Product and communicates with Stores, ServiceProviders and Customer to ensure job/project can start on time.
- Verifies job/project completion with Customer
Required Minimum Qualifications:
- High School Diploma or equivalent
- 6 months experience in a customer facing role
- 6 months experience in project coordination OR experience in remodeling or construction industry
- Bachelor’s Degree in related field
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Apply Now Email Job
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