Full-Time CSA ProServices IIApply Now Job ID 1297789BR Date posted 11/13/2017 Location Huntersville, NC Location Name Huntersville, NC Address 16830 Statesville Rd. Employment Type I Regular Employment Type II Full-Time Line of Business Store Department 0404 - Pro Services
The primary function of the Customer Service Associate (CSA) ProServices is to assist customers, primarily at the ProServices desk. This includes building relationships with the Pro customer, honoring the price guarantee, taking and following up on orders, following up on quotes, and arranging for product deliveries. The CSA ProServices is required to respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.
Requires morning, afternoon and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
6 months sales experience in building and maintenance, building and maintenance supply, construction, trades, or MRO (maintenance repair operations), identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
6 months building and maintenance, building and maintenance supply, construction, trades, or MRO (maintenance repair operations) experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience in a customer service position at other home improvement, hardware retailer, or wholesale distributor in related department.
1 year experience working in any sales floor department at a Lowe's retail store.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Apply Now Email Job
#LowesHeroes volunteers installed donated flooring and painted at the Mount Vernon Boys & Girls Club! fb.me/6QMcyeEda
We helped Aiden make his Halloween unforgettable! See how our team transformed his wheelchair into a bulldozer! sm.lowes.com/HY6Gp2 pic.twitter.com/SIecwr80aK
We gathered four trade professionals to challenge their problem-solving skills in a DIY-themed escape room! http://sm.lowes.com/QkLEDo Are you passionate about guiding DIY creators on their adventures this holiday season? Apply for a career at Lowe’s today! http://sm.lowes.com/drdiv5
We gathered four trade professionals to challenge their problem-solving skills in a DIY-themed escape room! sm.lowes.com/izZL6t Are you passionate about guiding DIY creators on their adventures this holiday season? Apply for a career at Lowe’s today! sm.lowes.com/2GLkh7 pic.twitter.com/8XmX7N7SaL
RT @LowesMedia: Richard Maltsbarger, Lowe’s chief development officer and president, international, has been appointed chief operating offi…
Can you recommend anyone for this #job in #Martinsville, VA? bit.ly/2AkHhtM #CustomerService #Hiring
We're hiring Customer Service Associates for our growing team! Passionate about delivering the highest level of customer service? Apply now! http://sm.lowes.com/JEBnJk
This #job might be a great fit for you: Customer Service Associate II - bit.ly/2AkEiRX #Retail #MachesneyPark, IL #Hiring