Pro Service Specialist
Job ID 1773332BR
Date posted 11/08/2019
Location Hopkinsville, Kentucky
Location Name Hopkinsville, KY
Address 4580 Fort Campbell Blvd.
Employment Type I Full time
Employment Type II Regular
Line of Business Corporate
Department LWS_STR_Pro Services
Provides input and recommendations for ongoing process simplification and improvement. Works cross-functionally to manage and organize work processes to ensure most efficient work flow. Supports a collaborative environment by working in a team of peers to solve problems and sharing information with peers, manager, and customers as appropriate. Data entry of sales invoices into accounting software for payment. Editing of invoices to ensure correct data matches sales information. Answering internal and external inquiries into invoices or sales charges. Communicates with and interacts with other corporate departments (e.g., as IT, National Sales, Operations, Lowesforpros.com team, Credit, etc.) to troubleshoot sales exceptions and evaluate process efficiencies. Research transaction details via internal IT systems. Provides reporting on work units performed and related stats to provide insight into work load activities.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.