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Job Descripton

IT Software Eng Consultant

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Job ID 1849183BR Date posted 02/11/2020 Location Charlotte, North Carolina Location Name Lowe's Charlotte Technology Hub Address 201 S. College St Employment Type I Full time Employment Type II Regular Line of Business Corporate Department LWS_USA_Tech Contact Center & Communic
Lead engineer for Salesforce Service Cloud implementation for Lowe's contact center. The primary purpose of this role is to translate business requirements and functional specifications into logical program designs and to deliver code modules, stable application systems, and software solutions. This includes developing, configuring, or modifying complex integrated business and/or enterprise application solutions within various computing environments. This role facilitates the implementation and maintenance of complex business and enterprise software solutions to ensure successful deployment of released applications.

Job Description
  • Translates complex cross-functional business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions; partners with Product Team to understand business needs and functional specifications
  • Collaborates with cross-functional teams to ensure specifications are converted into flexible, scalable, and maintainable solution designs; evaluates project deliverables to ensure they meet specifications and architectural standards
  • Guides application and software development teams in the design and build of complex solutions and ensures that teams are in alignment with the architecture blueprint, standards, target state architecture, and strategies
  • Coordinates, executes, and participates in component integration (CIT) scenarios, systems integration testing (SIT), and user acceptance testing (UAT) to identify application errors and to ensure quality software deployment
  • Participates and coaches’ others in all software development end-to-end product lifecycle phases by applying and sharing an in-depth understanding of complex company and industry methodologies, policies, standards, and controls
  • Has solid grasp of software design patterns and approaches; understands application level software architecture; makes technical trade-off decisions at application level
  • Automates and simplifies team development, test, and operations processes; develops detailed architecture plans for large scale enterprise architecture projects and drives the plans to fruition
  • Solves complex architecture/design and business problems; solutions are extensible; works to simplify, optimize, remove bottlenecks, etc.
  • Provides mentoring and guidance to more junior level engineers and/or peers; may provide feedback and direction on specific engineering tasks
  • Design for single units/functionality, less complex design
  • Active participants in code reviews
  • Escalation point for trouble shooting
  • Solving problems of increasing complexity
  • Provide team leadership, receiving direction from manager and giving direction to junior team members
  • Responsible from entire application (small enough for one person to develop), and be the SME for that application
  • Responsible for creating and maintaining the documentation of current state solution architectures and developing solution blueprints, assuring adherence to standards and alignment to the desired target state
Years of Experience
  • 5-8 years of experience in SAF development, design and architecture
Required Minimum Qualifications:
  • Bachelor’s Degree or higher qualification
  • Salesforce Platform Developer Certifications
Primary Skills (must have)
  • 8-10 years of experience in Salesforce development, design and implementation skills with good command on Apex, controllers and extensions, triggers, batch processes and APIs
  • Experience in developing custom responsive UI using Visualforce Pages, Visualforce components along with controllers and JavaScript/jQuery/Bootstrap.
    Expertise in REST APIs, SOAP Web services, S-controls
  • End-to-End functional awareness of any Cloud module (preferably Salesforce Service Cloud)
  • Good knowledge on Lightning framework
  • Thorough understanding on the Lifecycle of development including Salesforce deployment/Packaging effectively using Metadata API, Changeset and Ant
  • Knowledge of development/Coding Standards and best practices in Visual Force/Apex and governor limits
Secondary Skills (desired)
  • Good knowledge of Agile implementation methodologies
  • Ability to lead/guide a medium-sized team of developers
  • Design patterns of best-of-breed enterprise applications developed on
  • Experience in migration projects (On Prem)
  • Basic knowledge of Lightning Design System preferred

About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2019 sales of $72.1 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and all communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.